Important Member Information
Thank you for visiting this page. While we are not operating under “normal” circumstances, there are still important pieces of information for us to share with and collection from you, our members.
SDG&E INITIATIVES TO HELP BUSINESS CUSTOMERS DURING COVID-19
SDG&E recognizes the tremendous economic and human impact the coronavirus has had on our business community and we want all customers to know that SDG&E is here to help them through this crisis and support their energy needs. In recent weeks, they’ve taken several actions to support our region’s businesses.
- SDG&E is temporarily waiving late payment fees for business customers whose finances have been affected by the coronavirus.
- Recognizing the economic devastation caused by the pandemic, SDG&E has suspended service disconnections due to non-payment. This disconnection freeze will remain in place until further notice.
- If you or anyone you know is struggling to pay their energy bill, please contact SDG&E to learn about assistance programs or to set up flexible payment arrangements at 1.800.411.7343.
Many businesses are also trying to take care of their employees at this difficult time. SDG&E has bill discount programs to support customers year-round. Many people who previously did not qualify for these income-based programs may now be able to do so due to lost wages. Those who recently lost their job, even if they are receiving unemployment benefits, may be eligible for CARE and or FERA which can save customers up to 30% or more on their monthly energy bill. If you have a qualifying medical condition, customers may qualify for a bill discount with the Medical Baseline program. The Low-Income Home Energy Assistance Program (LIHEAP) is federally funded and helps low-income households with their energy bills. For more information on LIHEAP visit 211sandiego.org.
Find out more about SDG&E’s bill discount programs at sdge.com/assistance.
HOW SDG&E IS GIVING BACK TO ITS COMMUNITIES
SDG&E has donated $1 million in shareholder funds to help launch the San Diego COVID-19
Community Response Fund (sdfoundation.org/covid19) to support local nonprofit groups that help the needy with food, rent and utility bill assistance. At SDG&E’s recommendation, the Community Response Fund has provided funding to the following efforts:
- The San Diego Worker Assistance Initiative at the United Way of San Diego County to help individuals impacted by layoffs and reduced work with utilities, rent and mortgage payments.
- The Jacobs and Cushman San Diego Food Bank to provide food to San Diego Unified School District students who no longer have access to daily meals through school programs due to school closures, as well as to support food distribution by the AFL-CIO of San Diego and Imperial Counties.
- The Neighborhood House Association for food distribution to hard-to-reach San Diegans, including economically vulnerable children enrolled in Head Start early education programs, seniors and residents of mental health facilities.
We Are working on continuing to provide you with valuable information as a member. Please let us know if you would be interested in attending our June Member Meeting as a Webinar (online meeting).
Events related to COVID-19 have greatly impacted not only our business, but also our professional customers. Due to the decrease of customer traffic in our professional customers’ shops, they need our help more than ever.
Attached is a document with steps to guide our professional customers to a webinar, “Where To Turn For Help”, that our partners at Synchrony Financial have recorded with the help of Price Waterhouse Cooper. This webinar goes into great detail on how small businesses can navigate the CARES act and the Paycheck Protection Plan as well as the Economic Injury Disaster Loan Emergency Advance (EIDL Loan Advance) . It is extremely important that you take the time to share this with your professional customers and to also watch it yourself as it will help you be able to talk to your customers about what information is covered in the webinar.
We cannot provide and are not asking you to provide financial advice. This is simply an overview of the government programs that are available under the new law and we felt like to might be of value to them.
Click Here for All the Available Courses – https://pts.smpcorp.com/webinarPortal/main/ClassInfo.aspx?classID=231